For a collaborative company to meet its customers’ and employees’ expectations, the IT must be transformed. It must be scalable, central and run based on standards, and must provide secure, compatible services.
Dunedin’s aim was to align with T-Systems’ Dynamic Services for Collaboration (DSC) vision of enabling seamless intra-and inter-enterprise cooperation and communication on the basis of a single, standardized environment.
Collaboration tools can only reach their full potential if they are integrated with the existing IT landscape. Cisco Spark Rooms were strategically selected by the customer to connect the staff, irrespective of locations or devices.
With offices in over 20 countries and global delivery capability, T-Systems provides support to companies in all industries.
The roll-out included the installation and configuration of multiple IX5000 & CS-ROOM70S-K9 Spark Rooms across 57 sites, in addition to the de-installation of existing CTS1300, CTS3010, and TX9000 systems.
Cisco Spark Rooms were successful in creating a catalytic effect in engaging T-Systems staff with a Smart Collaboration ethos.
The project team set out to transform workflows and business processes globally through enhanced teamwork and enriched collaboration.
But existing standalone unified communications solutions didn’t talk to each other, which hindered productivity and hampered problem-solving. Integration on a single platform would open unimagined opportunities.